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Setup Tools

Connection lost! (Network recovery)

Kiosk payment Connection lost!

Unlocking Devices

Eftpos Static IP setup

Link Eftpos to POS

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Reburger Ordering Systems Setup

Setup each device one at a time.

Step 1 — Unpack

Each device is packed and Linked with their own eftpos terminal. It is recommended to keep everything together as they were packed.

Step 2 — Power Up & Connect

Kiosk.

Connect to network

  1. Power On
  2. Open Settings (Unlcok device If access is denied)
  3. Select Network & Internet
  4. Select WiFi
  5. Choose a network
  6. Enter the password
  7. Tap Connect

If the device is locked, here are some instructions on how to Unlock kiosks

POS

Connect to network

  1. Power On
  2. Open Settings (Unlcok device If access is denied)
  3. Select Network & Internet
  4. Select WiFi
  5. Choose a network
  6. Enter the password
  7. Tap Connect

If the device is locked, here are some instructions on how to Unlock the POS

Eftpos

Once Connect to a network it is recommended to follow the steps to setup a static IP. This will ensure a more stable connection. Follow Static IP setup

Connect to network

  1. Power On
  2. Unlock Eftpos
  3. Select Android Network
  4. Select the WiFi network
  5. Enter the WiFi password
  6. Tap Connect

Wait 30–60 seconds for the terminal to connect.

Note the EFTPOS IP address for POS

For the Eftpos terminal associated with the POS, note down its IP address so it can be linked with the POS system using Vxlink.

Once connected:

  1. Tap Settings on the connected network
  2. Scroll down and select “Advanced” to open the dropdown menu
  3. Locate IP Address

Example:

192.168.1.45

Write this number down.

You will need it to Link the Eftpos to the POS.

Step 3 — linking eftpos

Kiosk → Eftpos

Once the Eftpos terminal is connected to WiFi, The Eftpos terminal will automatically link

POS → Eftpos

You must connect it in the POS.

  1. Open the POS application
  2. Open Settings
  3. Select Payments
  4. Make sure Vxlink is selected
  5. Select Configure
  6. Tap Forget
  7. Enter the IP address noted earlier
  8. Select Done

Step 4 — Confirm Everything Is Working

Check the following:

✔ POS and Kiosks are Connected to internet

✔ EFTPOS shows Connected

✔ Test payment works

If payments fail, restart the POS or Kiosk and EFTPOS terminal.

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